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SESSION DETAIL

Sales & Revenue TRACK
Using Customer Journey to Achieve Sales Success
WHERE : 
Gamma Stage
WHEN :
  Day 1  
( 13:30 -
 14:00 )
SESSION DESCRIPTION :

This is a keynote session and will share about

  • Current Zendesk’s customer journey
  • How do they strategizing the customer journey for better sales growth?
  • What are their considerations of this strategy? Who is involved in this process?
  • How it impacts sales success?
  • What is the lesson learned that they can share with the audience from Zendesk’s customer journey?
SPEAKER(S)
Malcolm Koh
Customer-in-Residence & CX Strategist
Zendesk