Alfons’ is MBA graduate from University Technology of Sydney majoring in project management and marketing. He started his career in business and operations for an IT company in Australia before coming back to Indonesia. He joined Halodoc in 2016 and considered as one of the founding members of Halodoc and now leads the product team as chief product officer.
In this session, panelist will share how they define their power user and at some point where they reach of frustration churn from the power users, how their strategy to overcome it. This will help the audience who face a similar problem.